1. Information We Collect

We collect information you voluntarily provide to us when you fill out estimate request forms, schedule services, or contact us directly. This includes:

\nContact Information: Name, phone number, email address, and physical service address.
\nProject Details: Descriptions, notes, and photos related to property repair, maintenance, or assessment requests.
\nCommunication History: Text messages, emails, and notes generated when you communicate with our team.

2. How We Use Your Information

We use the information collected exclusively to deliver high-quality services to you, including:

Processing and scheduling project assessments and estimates.
Delivering completed job updates, invoices, and service reminders.
Communicating with you via phone call, email, or SMS/text messaging regarding your active or requested projects.
Improving our customer service and business operations.

3. Third-Party Service Providers

We do not sell, trade, or rent your personal information to third parties.

We share necessary details only with trusted software partners who help us manage our business operations (such as Jobber, our client management portal, and secure payment processors). These partners are obligated to keep your data confidential and use it solely to fulfill services on our behalf.

4. Text & Mobile Communications

By providing your phone number, you consent to receive service-related communications via phone calls or SMS text messages (such as job notifications, arrival alerts, or quote links).

Message and data rates may apply depending on your mobile provider.
You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us.

5. Cookies & Analytics

Our website host may use standard cookies and general analytics tools to monitor website performance and improve user experience. You can adjust your browser settings to decline cookies if you prefer.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

The Handy Smith

Phone/Text: 423-898-8542

Website: https://thehandysmith.jobbersites.com/t here

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